Medivet Shawbirch

Took my dog Lola (stinky little Westie 🫣) here this morning. They saw her at very short notice and were so helpful, friendly and professional! I was a nervous wreck with Lola this morning as I was very worried but the vet ( I'm so sorry I don't remember your name 🫣) made me and my son feel at ease! She even made my son laugh which doesn't happen very often!! The lady who booked us in and the lady on reception were also very kind and friendly. I will certainly be bringing all my pets here in future. Once again, thankyou so so much ❤️

Eliza and Vicky are just the best and are ever so patient and caring. I have two scared dogs and they both need different handling. After lots of socialising going in and being weighed they are getting used to being there. Poppy and Hugo say thank you xx

Brilliant, friendly and professional staff who act swiftly in the interests of the pet and owner. Eliza and Duncan are fantastic vets and Vicky is a wonderful nurse. This fantastic team saved my bunny’s life!! Eliza at Shawbirch was brilliant with Dom and secured him a operation next morning. Both she and Vicky were so communicative and reassuring. Also, Duncan at Oakengates was fantastic when Dominian had his operation. Your staff are brilliant.

Very friendly people who care for your pet, nice visit with easy parking

Fantastic practise, putting us at ease as it was our first visit! Great staff!

Wonderful vets. My cat was cared for very well and they got her in quick. Staff all friendly and caring. Thank you

No bill as covered on MediVet pet plan monthly . Our cat Sheba was very relaxed with the staff : she just hates her travel case and cage so always cries . Staff fussed after her whilst I had to nip to customer toilets just before leaving : thank you so much for that x Click

Local pet friendly practice that is both welcoming and reassurring

I truthfully couldn’t recommend highly enough! Not only are the team fantastic with my dogs, they’re so courteous, warm and professional. Top drawer! My boy attended puppy parties, hosted but Shophie Byrne, and absolutely loves attending the practice. My Blue staffy has complex needs: he has had two ops on right back leg and he also has allergies; treated with a maintainable jab, monthly. We do require veterinary assistance, regularly. We also have a rescue staffy pup who, so far, enjoys good health, but has been spayed. Two weeks ago, we had an emergency and my husband was rushed, from GP surgery via ambulance, to hospital. I had to take some belongings to him and had my blue boy with me. When he saw his “dad” he wouldn’t move and was crying, I had no idea how I was going to get him home. He just refused to move. As he’s 28kg and built like a tank, I was in trouble. As we were only over the road from Medivet Shawbirch, I had an idea. I was able to coax him across the road. Once outside the vets, he was really eager to get inside! Georgia came to the door and she and Eliza were happy to let him in. I looked through the door to see them playing with my boy on the floor. This made what was an extremely distressing and worrying situation so much easier to cope with. They kept him until my husband was on the way to hospital, then brought him out to me. As he’d been distracted and kept occupied, I was then able to walk him home! Both Georgia and Eliza were absolutely lovely and offered to keep him for longer! My husband was in hospital for a few days, very unwell, but is now fully recovered. The relationship between veterinary staff and owners of pets is paramount in terms of establishing trust and peace of mind. The team is outstanding and my blue staffy boy is always most eager to attend the surgery. I know both he and my rescue staffy are in great hands! Thanks so much!