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Medivet Newcastle-under-Lyme

Co-owned by Paul Milnthorpe

4.3 /5
4.3/5
366 reviews

Details

Cats
Dogs
Rabbits
Small mammals

Free practice car park

Step-free access

Meet our Partner, Paul Milnthorpe

After finishing a degree in Pathology & Microbiology I studied Veterinary Science at the University of Bristol, qualifying in 2007. I spent five years in North Wales in a mixed practice before switching to small animal locum work in Cheshire and Wrexham. My main interests are canine internal medicine and soft tissue surgery. I live in Shropshire with my partner, two children and two Guinea Pigs called Nibbles and Ronnie. I spend a lot of my free time slowly renovating our house or walking/running in the Shropshire countryside. I have completed several long-distance endurance events most notably rowing the Atlantic in 2010.

Unused medications

Please bring back any unused medications for safe disposal. To find out why this is important, click here.

Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now

Our opening hours are subject to change.

Out of hours practice

Vets Now Stoke

01782 417882

Lysander Road, Meir Park, Stoke-on-Trent, ST3 7WD

Consult fee from £302.50 inc VAT. Prices are subject to change.

Meet the team

Paul Milnthorpe

Partner

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Paul Milnthorpe

Partner

After finishing a degree in Pathology & Microbiology I studied Veterinary Science at the University of Bristol, qualifying in 2007. I spent five years in North Wales in a mixed practice before switching to small animal locum work in Cheshire and Wrexham. My main interests are canine internal medicine and soft tissue surgery. I live in Shropshire with my partner, two children and two Guinea Pigs called Nibbles and Ronnie. I spend a lot of my free time slowly renovating our house or walking/running in the Shropshire countryside. I have completed several long-distance endurance events most notably rowing the Atlantic in 2010.

Eliza Hajdas

Veterinary Surgeon

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Claire Keeling

Head Veterinary Nurse

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Claire Keeling

Head Veterinary Nurse

I joined the practice in 1996, so I’m a familiar face to many of our clients. My work interests include radiography and anaesthesia. I also really enjoy mentoring the student nurses. Outside of work I spend most of my time caring for and riding my horse Zeus. I often compete in local events with him.

Georgia Allen

Veterinary Nurse

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Kaitlin Moston

Veterinary Care Assistant

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Kaitlin Moston

Veterinary Care Assistant

I’ve been working at Medivet for 2 years, starting as a Mobile Patient Care Assistant at practices across the region. In July 2023, I became a permanent member of the team at Newcastle-under-Lyme. I enjoy helping the nurses in theatre and helping with the pet's aftercare.

Dawn Oakley

Client Care Assistant

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Hannah Bentley

Practice Manager

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Hannah Bentley

Practice Manager

I was born in Surrey and moved to Staffordshire in 2008. I have a background of Nursing/Management in the dental Industry and joined the practice as Practice Manager in 2025. I have a Frenchie named Bella and a Cat named Snowy.

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £60.00 £54.00
First appointment FREE** Free Free
Annual vaccination booster £60.00 Included
Annual vaccination booster incl. Kennel Cough £102.00 Included
Vaccination puppy course 1st + 2nd £89.00 Included
Vaccination puppy course 1st + 2nd + 3rd*** £116.00 Included
Castration (procedure only fee) from £242 from £217.80
Spay (procedure only fee) from £317 from £285.30
Medivet Healthcare Plan from £17.50 Save £280* a year

*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One first free consult per newly registered pet, available to use for any pet species or age, up to 2 pets per client.

***Based on clinical recommendation.

;

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £60.00 £54.00
First appointment FREE** Free Free
Annual vaccination booster £70.00 Included
Vaccination kitten course 1st + 2nd £93.00 Included
Vaccination kitten course 1st + 2nd + 3rd*** £121.00 Included
Castration (procedure only fee) £105.00 £94.50
Spay (procedure only fee) £130.00 £117.00
Medivet Healthcare Plan £15.50 Save £280* a year

*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One first free consult per newly registered pet, available to use for any pet species or age, up to 2 pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Keyhole Spay and Surgery

Keyhole Spay and Surgery

Laparoscopic spay and other keyhole procedures use small incisions and a camera, which usually means less discomfort and a quicker return to normal walks and meals.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Keyhole Spay and Surgery

Laparoscopic spay and other keyhole procedures use small incisions and a camera, which usually means less discomfort and a quicker return to normal walks and meals.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

With our 15-minute consultations, you have enough time to ask our expert vets any - and every - question you might have regarding your pet’s health and lifestyle.

Your local Medivet practice will be able to issue an Animal Health Certificate for EU travel.

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

An electrocardiogram (ECG) is a simple, non-invasive test used to detect certain defects in your pet’s heart.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

Medivet Labs is dedicated to providing a quality diagnostic laboratory service to the veterinary profession using modern technology combined with professional excellence and personal care.

Our nurses run weight, dental, post-op, puppy and senior clinics. They're often the easiest first port of call for the smaller questions in between full appointments.

We’re excited to share with you that Medivet clients* can now book appointments online.

Pet cremation is just one option to think about. Whether it’s something you ultimately decide is right for you or not, Medivet is here to support and guide you.

Knowing what to expect and how to prepare can help bring some comfort and peace. Medivet is here to guide you through every step of this process. Find a clinic near you which can offer compassionate and personalised support.

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Ultrasound lets us look inside the abdomen and the heart without surgery or sedation. It's often the natural next step after blood work when something isn't quite adding up.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.3 /5
4.3/5
366 reviews
Google
2.0/5
Sep 24, 2026
Google • Medivet
I was bringing my 2.5 month puppy Great Dane for his 2nd vaccine. He is a big, heavy puppy, and I am a big, strong man, but I had a nervous, shaking puppy that I was trying to get through the front door. The surgery was empty. The receptionist saw me squatting down to try to open the handle to the door, but no assistance was offered! When I got in and saw the vet, I was disappointed with the reception. He checked his teeth, and testicles, that was it. I thought a heart check would be have administered. I thought a weigh in would have been done, but no. I had quite a few questions to ask the staff, but sweating and struggling to get through doors, put my mind right off track. I was literally dripping in sweat, and I'm a very fit boxing coach! Just before I paid for the vaccine, the receptionist asked me if the vet had weighed him. I replied very disconsolatedly, that no offer was given to me. I wasn't asked if I had any worries about my pet, if I wanted any advice on anything. All I got was if I wanted to take out a health plan!!!!! The vet premises is rather dark and uninviting, really quite depressing. I left the vet and signed up to another immediately after I left this vet. The new vet surgery I have joined, is very bright, airy, and so inviting. The staff couldn't have been more helpful and chatty with me. They told me a heart check WOULD have been done. A very thorough body check would have been done. I WOULD have been asked if I had any worries, and no health plan would have been offered, as they don't believe in them! Vets, and ancillary staff should be actively, and openly enthusiastic about their jobs. The difference between the two surgeries in this respect was extremely stark.
Google
5.0/5
Sep 21, 2026
Google • Medivet
I usually use the Stoke branch and I love them so much you'd have to drag me off their client list kicking and screaming. I had to use the Newcastle-under-Lyme branch for an emergency appointment. The appointment didn't have a happy ending and the staff were so so kind, compassionate, patient. It entirely feels like they're there for the health and happiness of our pets (unlike some local vets that feel more like a business), and its so comforting to know its not branch specific. There's no other place I'd rather share the highs and lows of pet companionship with.
Google
5.0/5
Sep 19, 2026
Google • Medivet
Always very friendly and treat us and our pets as if we were family.
Google
5.0/5
Sep 19, 2026
Google • Medivet
Polite, friendly and helpful staff. Excellent service at reasonable prices!
Google
5.0/5
Sep 13, 2026
Google • Medivet
Friendly service. Medication available on time. Molly loves to visit you.
Google
5.0/5
Sep 12, 2026
Google • Medivet
I was so relieved to be able to get a same-day appointment when my poorly kitty, Suki, needed to see the vet. She had a thorough examination and was given an anti-inflammatory injection. Unfortunately, there was no improvement, so I returned the following day. Suki was given another thorough examination and had blood tests carried out. The vet, Paul, kindly rang me with the results and explained everything to me. Thankfully, Suki appeared to perk up in the late afternoon and managed to eat something. I’m monitoring her closely over the weekend, but we have a further plan of action in place should she deteriorate in the meantime. I can’t thank Paul and the reception staff enough for arranging same-day appointments on both occasions and, most importantly, for the care and attention Suki received. I’m incredibly grateful — thank you all so much. ❤️🐾
Google
5.0/5
Sep 8, 2026
Google • Medivet
Just visited my dog Blue’s 6 monthly check up, we have with the plan. He’s a very nervous dog but he loves the vet, they make him feel happy and safe when visiting, he even cracks a smile and waggles his tails. Thank you for the patience with him and making me feel I’m not doing anything wrong.
Google
5.0/5
Sep 5, 2026
Google • Medivet
Very friendly vets. They always puts us at ease. And always happy to help
Google
2.0/5
Aug 27, 2026
Google • Medivet
Took my shi tzu for tiny lumps on his body, told it was hives. It took 4 minutes to diagnose, 4 tablets, take half a tablet twice daily. £73. Disgusting price
Google
5.0/5
Aug 19, 2026
Google • Medivet
As always very thorough and friendly as always.

  • Nose-to-tail health check

    We're excited to announce that we're now offering a new nose-to-tail health check, discounted up to 25%. This includes a coat examination, body conditioning check, mobility assessment plus a flea, tick, teeth and ear check. If required your pet can also receive a nail clip. This appointment will be up to 30 minutes and carried out by one of our Registered Veterinary Nurses. Call the practice to book in your pets nose-to-tail health check today.

  • Your vet in Newcaste-under-Lyme

    Discover a wide range of services delivered by a capable and compassionate team at Medivet Newcastle. Pets are our passion, which is why we're proud to consistently deliver exceptional care to every animal we see.

    We look forward to meeting you and helping your pet lead a healthy and happy life.

We offer Healthcare Plans

Our clients save up to £280 each year with the Medivet Healthcare Plan.

Learn more

Practice Accreditations

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