Medivet Clerkenwell

The customer experience received from Holly and Billy made me feel that your setting is more than a vet clinic but a community who cares for its members.

Fantastic staff, incredibly kind and caring receptionists…l feel our cat is in great hands here.

Unresponsive. Test results three days late. Horrible since they were taken over by private equity

Been mine and my mother's family vet for some time now. They previously took great care of her pet rabbit and now continue to provide wonderful, warm care for my much beloved cat. They have have been very helpful in everything from emergencies, routine checkups, and even helped me recently with advice on insurance claims after my cat had been hospitalised unexpectedly when he couldn't breathe. The lovely vet, Dr. Holly gave me easy to understand advice on what to do should this ever happen again and I left feeling comfortable the my much loved companion was ready to come home and I felt well informed. They even offered me advice and were very patient with me filling out my insurance claims forms, even though they didn't have to help me as they had been paid. You can tell all the vet's and nurses and lovely staff members really do care about the animals and their humans.

I've been very happy with the care my dog has received at Medivet Clerkenwell, particularly in terms of how the team have approached handling her as this has always been done very sensitively to her individual needs. For example, she's always been examined on the floor, never lifted onto the table, and always using treats and with very gentle, incremental 'hands-on' and again only being manipulated when necessary. The medical advice we've been given has always felt very well evidenced and considered and been explained in depth. Reception staff have also always been friendly and helpful.

Great local service - our dog actually enjoys going to the vet!

If I could give this practice 10 stars I would. As an experienced pet parent I can genuinely say I’ve never dealt with a veterinary practice for small or large animals that is as professional as this one. Every staff member in this facility truly values integrity to their work and provides exceptional knowledge while having gave my pet above and beyond care. Our pet rat Phoebe may actually have a second chance at life because of Dr. Tona. Not even humans can get treatment as fast and results as quick as this service has provided. My partner and I have been in a roller coaster of emotions for our poorly Phoebe over the last few days, the practice’s ability to stay calm and collected and knowledgeable about all care options they can offer or a referral, really helped us stay focused on the care for our girl. I am currently cuddling her as I write this, any extra minute or day or month or year I have on Earth with her is because of this veterinary practice. I will be thankful for them for the rest of my life. UPDATE: Phoebe has recovered fully ❤️

The staff are always welcoming and very caring. They always remember our cat and we feel really comfortable in all the appointments. Thank you so much !

The service is great but, I do have to mention the cost, far too expensive.